Shipping policy

Last updated: February 5, 2026

  • All orders are shipped from our warehouses in China, Vietnam, the UK or US.
  • Each custom order takes 5-7 business days to process (During Holiday Peak Season takes 8-10 business days).
  • We offer three worldwide shipping options: Free shipping, Standard shipping and Express shipping.
  • Estimated delivery times for Economy shipping are 7 to 14 business days.
  • Estimated delivery times for Standard shipping are 6 to 12 business days.
  • Estimated delivery times for Express shipping are 4 to 8 business days.

     

    Order Confirmation

    Once you place an order, you will receive a confirmation email containing important details such as your order number, order summary, total cost, and shipping address.

    Shipping Confirmation

    Your package will be shipped directly to your specified location, whether it’s your home, office, or any other desired place. You will receive a shipping confirmation email with a tracking link once your order leaves our warehouse.

    Shipping Carriers

    We use Epacket, DHL Express, USPS, FedEx, or Singapore Post for all international orders. These carriers usually deliver within a week, sometimes even faster than domestic delivery. Shipping costs vary based on the value of your order. Please note that any customs duties or taxes imposed on the shipment are the responsibility of the customer. If you choose to return your order due to customs or tax charges, any additional shipping fees incurred will also be the customer’s responsibility.
     

    Address Issues

    If there is an issue with shipping due to an incorrect address provided by Musiha®, we will either issue a new order or refund the customer.

    Shipping Costs & Time

    Shipping method Shipping fees Additional item Estimated delivery time
    Economy shipping $4.99 $3 7 – 14 days
    Standard shipping $9.99 $5 6 – 12 days
    Express shipping $35 $9 4 – 8 days

    *Note: Please note that delivery times may experience delays during holidays and peak seasons.